Cookies Policy

Our website, www.isic.totum.com, is operated by Student Discount Cards Ltd (ISIC) (company number 08873775).

Where we use “we”, “our” or “us” in this notice, we mean Student Discount Cards Ltd (ISIC) unless we say otherwise.

Where we use “our site” in this notice, we mean www.isic.totum.com.

1. What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our site. Our site recognises those cookies on each subsequent visit, enabling the site to recognise you. Unless you have adjusted your browser settings to refuse cookies (we explain how you can do this later on in this Notice), our site will set cookies as soon as you visit it.

2. How and why we use cookies

We use cookies on our site to:

• recognise you whenever you visit our site
• remember the notifications you’ve seen so that we don’t show them to you again
• allow you to navigate between pages efficiently
• measure how you use our site so that we can update and improve it to give you the best possible experience.

The information we obtain from our use of cookies will not usually contain information from which you can easily be identified, such as your name. However, we do collect some personal data relating to your computer or other electronic device, such as your IP address, your browser and/or other internet log information.

In most cases we will need your consent in order to use cookies on our site. The exception to this is where the cookie is essential in order for us to provide you with a service you have requested.

When you open our site in your browser a cookie pop up message will be displayed and this will ask you for your consent for non-essential cookies to be placed on your device. If you do not click to accept cookies but you continue to use our site without disabling cookies, we will consider this to mean that you accept our use of these non-essential cookies. A record of your acceptance will be stored in a functional cookie for 30 days, after which the cookie will expire and the cookie pop up message will be displayed again.

You may withdraw your consent or acceptance at any time by following the instructions for disabling cookies, signposted at the end of this Cookie Notice.

3. Types of cookies

Our cookies fall into the following categories: Essential cookies, performance cookies and marketing cookies.

Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies (unless those Cookies are from the Essential category); however certain features of our site may not function fully or as intended. Also, you will be given the opportunity to opt-in or opt-out of different categories of Cookie that we use. Cookie Settings at any time to review or change these preferences.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Below are links to most of where to find this information in most popular browsers.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB

Safari (iOS): https://support.apple.com/en-gb/HT201265

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

Android: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

Mozilla Firefox: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

3a. Essential/Necessary Cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

3b. Performance/Statistics cookies: Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

These non-essential cookies collect information about how visitors use our site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

We use Google Analytics to collect information about how you use our site.

We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to our site, where visitors have come to our site from and the pages they visited.

We don’t allow Google to use or share our analytics data.

Google Analytics stores information about:

• The pages you visit on our site
• The actions you perform on our site
• How long you spend on each page
• How you reached our site
• What you click on while you’re visiting our site
• Information about the browser and device you use to navigate our site, (including an anonymised IP address).
• We don’t collect or store any personal information (for example your name or address) that can be used to identify who you are.

3d. Unclassified Cookies: Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

4. Changes to this Cookie Policy

This Policy will change over time as cookies change, and when the law changes, and as we improve our cookie experience across our websites. Also, we may add or remove cookies to the existing categories we have defined without asking for re-consent. For example, if a new Marketing cookie was added to Marketing category, we will not ask for your consent again as a result of adding this cookie.

5. Additional information

Cookie Law: The relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”)] are relevant to our Cookie Policy.

You can adjust the settings in your web browser to determine whether sites can set cookies on your computer. More information about cookies and how to manage them, specific to your browser, can be found at https://ico.org.uk/for-the-public/online/cookies/

We are in the process of deleting old webpages that do not conform to our cookie policy. So from time to time, you may encounter an old webpage not managed by your Cookie Settings. We ask for your patience while we fix this situation, and if you would like to report one of these pages to us, please email infomation@isic.totum.com

Also, if you generally want to know more about how we use Cookies, you can also contact us help@isic.totum.com

If you are interested to know more about related policies that concern your personal information, please review Privacy Policy shown on our site www.isic.totum.com